Commerce Connect

Last Updated: June 1, 2024

1. Introduction

Welcome to Commerce Connect's website. These Terms and Conditions govern your use of our website (commerceconnect.biz) and the services provided by Commerce Connect, located at 678 King Vista West, Suzanne, HR9 7GB ("we," "our," or "us").

By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our website or services.

2. Website Use

2.1 General Conditions

By using our website, you confirm that you are at least 16 years of age or are accessing the site under the supervision of a parent or legal guardian.

You agree to use our website only for lawful purposes and in a way that does not infringe upon the rights of others or restrict or inhibit anyone else's use and enjoyment of the website.

2.2 Account Creation and Security

Some areas of our website may require you to create an account. If you create an account, you are responsible for:

  • Providing accurate and complete information
  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account

You must notify us immediately of any unauthorized use of your account or any other security breach.

2.3 Prohibited Activities

You agree not to engage in any of the following activities:

  • Using our website in any way that could damage, disable, overburden, or impair our servers or networks
  • Attempting to gain unauthorized access to any part of our website, other accounts, or computer systems
  • Using any automated means (such as bots, scrapers, or spiders) to access or collect data from our website
  • Introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material
  • Attempting to reverse engineer, decompile, or disassemble any software contained on our website

3. Intellectual Property

3.1 Ownership

All content on our website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, digital downloads, data compilations, and software, is the property of Commerce Connect or our content suppliers and is protected by UK and international copyright and intellectual property laws.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. This license does not include:

  • Republishing any part of our website or its content, including on another website
  • Selling, renting, or sub-licensing material from our website
  • Reproducing, duplicating, copying, or otherwise exploiting material on our website for commercial purposes
  • Redistributing content from our website (except where our website content is specifically made for redistribution)

3.3 User-Generated Content

If you submit content to our website (such as reviews, comments, or social media posts), you grant us a non-exclusive, worldwide, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media.

You represent and warrant that you own or control all rights to the content you submit and that the content does not violate these Terms and Conditions.

4. Booking and Service Terms

4.1 Appointment Bookings

When booking appointments through our website or by contacting us directly:

  • You agree to provide accurate information, including contact details and service requirements
  • Appointments are subject to availability and confirmation
  • We reserve the right to refuse service to anyone for legitimate reasons

4.2 Cancellations and No-Shows

We understand that plans can change. Our cancellation policy is as follows:

  • Cancellations made with at least 24 hours' notice: No charge
  • Cancellations with less than 24 hours' notice: May incur a fee of 50% of the service cost for future bookings
  • No-shows: May incur a fee of 50% of the service cost for future bookings

Repeated late cancellations or no-shows may result in a requirement for advance payment for future bookings.

4.3 Pricing and Payment

Prices listed on our website are subject to change without notice. The final price may vary based on factors including but not limited to:

  • Hair length, thickness, and condition
  • Additional services requested during your appointment
  • Products used during your service

Payment is due at the time services are rendered unless otherwise agreed upon. We accept various payment methods as indicated on our website.

4.4 Service Satisfaction

Your satisfaction is important to us. If you are not completely satisfied with your service:

  • Please inform us immediately or within 7 days of your appointment
  • We will work with you to address your concerns and, if appropriate, offer a corrective service
  • Corrective services must be scheduled within 14 days of the original appointment

5. Limitation of Liability

5.1 Service Disclaimers

While we strive to provide high-quality services:

  • Results may vary based on individual hair type, condition, and maintenance
  • We cannot guarantee specific results from any service
  • We are not responsible for adverse reactions to products or services if you have not disclosed relevant information about allergies, medical conditions, or previous chemical treatments

5.2 Website Disclaimers

Our website and its content are provided "as is" and "as available" without any warranties, either express or implied. We do not warrant that:

  • The website will be available at all times or free from errors or defects
  • The information provided on the website is accurate, complete, or current
  • The website or the servers that make it available are free of viruses or other harmful components

5.3 Limitation of Liability

To the fullest extent permitted by applicable law, Commerce Connect shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use our website or services
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website

Our liability for any claim arising out of or relating to these Terms and Conditions shall be limited to the amount you paid us for services during the three months preceding the claim.

6. Indemnification

You agree to indemnify, defend, and hold harmless Commerce Connect, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from your violation of these Terms and Conditions.

This includes, but is not limited to, your user-generated content, any use of the website's content, services, and products other than as expressly authorized, or your use of any information obtained from our website.

7. Links to Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Commerce Connect. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

By using our website, you expressly relieve Commerce Connect from any and all liability arising from your use of any third-party website. We encourage you to be aware when you leave our website and to read the terms and privacy policy of each website you visit.

8. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any such changes constitutes your acceptance of the new Terms and Conditions.

It is your responsibility to check these Terms and Conditions periodically for changes. If you do not agree with any of the changes, you should cease using our website and services.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

10. Severability

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions shall nevertheless continue in full force and effect.

11. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Commerce Connect regarding your use of our website and services, superseding any prior agreements between you and us.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Commerce Connect

678 King Vista West, Suzanne, HR9 7GB

Email: [email protected]

Phone: +44 971 468 8176